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Empowering Authentic
Engagement Through
World-Class Learning

Our mission is to provide world-class training programs that equip professionals like you with the skills, frameworks, and confidence to design and lead engagement processes that inspire action, mitigate risks, and create lasting change.

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Upcoming Course Dates

Browse our upcoming training calendar to see the next available dates for this course.

By completing the IAP2 Australasia Certificate of Engagement and the other skills-based courses with the Engagement Institute, participants will achieve learning outcomes that improve performance on the job, as well as improve the quality of engagement processes and outcomes.

The Engagement Institute’s community engagement training curriculum extends engagement knowledge and practice, has been built on research and developed to meet the needs of the sector and industry, and provides a planned and proactive learning pathway. It is delivered by Engagement Institute licensed trainers who are highly experienced Engagement Professionals.

The benefits of Engagement Institute training

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Industry leading curriculum

Built on decades of research, real-world case studies, and best practices tailored for Australian and New Zealand practitioners.

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Learn from the best

Our licensed trainers are seasoned professionals, not just instructors—bringing firsthand experience from complex projects.

Training that suits your schedule

Learn your way with flexible options—virtual, in-person, or in-house training—designed to suit your career and lifestyle.

Nationally recognised

Stand out with with the IA2A Certificate of Engagement that employers know, trust and respect.

Immediate ROI

Walk away with actionable tools, templates, and strategies you can apply straight away.

How our training works

Step 1: Begin with the foundations

Prerequisite: The Essentials of Engagement course is required before taking any other Engagement Institute training.

This course covers core principles, ethics, and frameworks that form the foundations of all other courses.

Step 2: Then, choose your path forward.

Standalone courses: Build your skillset with targeted, practical courses to level up in key areas relevant to you.

OR

Certificate of Engagement: Complete mandatory modules and attain the necessary professional development points to earn a nationally recognised qualification.

Our two flagship Certificates

IAP2A Certificate of Engagement

The foundational qualification in Australasian engagement.

  • Gain the strategic frameworks, skills, and tools to lead successful engagement processes.
  • Learn through local case studies and real-world applications.
  • Enhance your credibility and open doors to new career opportunities.

Recognised across Australia and New Zealand as the gold standard in community engagement.

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Advanced Certificate of Engagement

For experienced practitioners ready to take the next step in their careers.

  • For senior professionals leading engagement strategy, managing complex stakeholder environments, or advising at a leadership level.
  • Tackle higher-level challenges, including risk management, governance, and influence.
  • Refine your leadership and strategic thinking to drive impactful engagement outcomes.

If you’ve earned the Certificate of Engagement and are asking “What’s next?”—this is your answer.

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Delivery modes: Learn your way

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Virtual

Attend live, interactive classrooms with expert trainers—no passive webinars here!

View training calendar

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In-person

Hands-on learning in easy to access locations across Sydney, Melbourne, Brisbane, and Perth.

View training calendar

Onsite

Customised programs tailored to your organisation’s needs and delivered at your location.

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Have questions?

Have questions or need assistance? Contact the Engagement Institute, and our team will be happy to help with any inquiries. We're here to support you every step of the way!

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