Measure what matters
The Evaluate Engagement course builds your critical thinking about what works – and what doesn’t – in engagement. You’ll learn how to evaluate engagement processes and outcomes with clarity, credibility, and purpose. By the end of the course, you’ll be equipped to develop an evaluation framework, complete an evaluation plan, and report meaningfully to decision-makers and communities alike.
Take it as a standalone course to enhance your skillset or as an elective toward the Certificate of Engagement, a nationally recognised certificate.
prerequiste
You must complete the Essentials of Engagement before enrolling in this course.
Upcoming course dates
Benefits of Evaluate Engagement
Master evaluation frameworks and models
Understand how to select and apply the right evaluation approach for your engagement projects, using proven frameworks to measure both process and outcomes effectively.
Level up your reporting
Learn how to create compelling reports that demonstrate value to decision-makers and communities alike.
Strengthen trust – and your reputation
Communicate results with clarity and credibility—turning insights into action while strengthening stakeholder trust and your professional reputation.
learning outcomes
By the end of this interactive course, you will be able to:
Master evaluation fundamentals
- Define the purpose and scope of evaluation for engagement projects.
- Select and apply IAP2 aligned evaluation models to your work.
Develop practical tools
- Complete a tailored Evaluation Plan template for real-world projects.
- Interpret and adapt the Evaluation Framework to your context.
Communicate results effectively
- Prepare clear, compelling reports for senior leaders and communities.
- Translate data into actionable insights to improve future engagement.
Navigate challenges
- Address common evaluation pitfalls (e.g., bias, resource constraints).
- Align evaluation with diversity, equity, and inclusion principles.
Who is this course for?
If you need to measure, report on, or improve engagement outcomes, this course is designed for you. It’s ideal for:
Engagement professionals with 2+ years experience
who want to strengthen their evaluation capability, demonstrate impact, and improve future engagement outcomes.
Project and program managers
responsible for delivering results and reporting back to executives, funders, or communities on the effectiveness of engagement activities.
Communications professionals & strategists
who must prove the value of their strategy, report to stakeholders, and justify resource allocation with data-driven insights.
Hear from our trainers
Download course prospectus
What our engaged students are saying
The bigger picture: Attaining your Certificate of Engagement
While Evaluate Engagement is a powerful standalone course, many professionals take it as an elective toward their Certificate of Engagement.
This certificate is the gold standard for engagement practitioners across Australasia, setting the benchmark for excellence in the field.
Why learn with the Engagement Institute?
As the peak body for community and stakeholder engagement in Australasia, the Engagement Institute ensures our training is practical, relevant, and industry leading.
- Hands-on learning with real-world case studies
- Inclusive training blending theory and practical knowledge
- Experienced trainers who are also seasoned practitioners
- Recognised as the engagement standard across Australia and New Zealand
- Contextualised training materials for local relevance
- Flexible learning pathways and pacing
- Invaluable resources, including a training manual and templates
