Take your organisation’s engagement from operational to tactical
This course is for experienced professionals ready to lead the engagement revolution in their organisation. You’ll learn how to build a strategic engagement framework that delivers consistent value across projects, policies, and operations — embedding quality engagement at the core of how your organisation functions.
Take it as a standalone course to enhance your skillset or as a core course toward the Engagement Institute’s Advanced Certificate of Engagement, a nationally recognised certificate for senior practitioners.
Please note: Courses run with limited frequency, and availability is highly competitive.
We recommend applying early to secure your place and avoid missing out on this transformative professional development opportunity.
Prerequisites
- You have attained your Certificate of Engagement and
- You have a minimum of 5 years’ experience leading and managing engagement projects, and:
- Possess an in-depth understanding of engagement frameworks and practices.
- Are responsible for developing or implementing engagement strategies.
Don’t meet all the prerequisites?
Applicants with extensive experience (5+ years) but without a Certificate of Engagement may apply for special consideration. Applications will be evaluated based on demonstrated expertise in leading complex engagement initiatives.
Upcoming Course Dates
Course Benefits
Build a clear, consistent engagement approach
Design a practical framework that connects strategy, policy, and operations — creating alignment across teams and ensuring engagement is delivered consistently and with purpose.
Embed engagement into your organisation’s DNA
Move beyond one-off projects to a whole-of-organisation approach. Future-proof how your organisation builds relationships, makes decisions, and delivers value through engagement.
Lead the shift to strategic engagement
Strengthen your ability to influence from within. Learn how to engage executives, break down silos, and lead the cultural and structural change needed for long-term success.
The bigger picture: Attaining your Advanced Certificate of Engagement
While Establishing a Strategic Engagement Framework is a powerful standalone course, many professionals take it as a core course toward their Advanced Certificate of Engagement.
This widely recognised certificate is the gold standard for senior Australasian engagement practitioners.
Who is this course for?
Engagement professionals with 5+ years’ experience
who are responsible for leading engagement practices or strategies at the organisational level.
Organisational strategy, policy and transformation leaders
who need to ensure community and stakeholder engagement is built into planning and delivery at all levels.
Senior advisors and project managers
responsible for embedding stakeholder and community input into processes, policy-making and long-term planning.
learning outcomes
By the end of this interactive course, you will be able to:
- Analyse shifting expectations around engagement and identify opportunities to lift strategic impact.
- Build a fit-for-purpose engagement framework tailored to your organisation’s goals, context, and stakeholder landscape.
- Diagnose organisational readiness using practical tools to assess current practices, gaps, and opportunities.
- Define core organisational capabilities needed to deliver engagement at scale and embed it into everyday operations.
- Develop a clear strategy to grow the influence of engagement across strategy, policy, and service delivery.
- Gain executive and cross-functional buy-in through targeted influence strategies and a compelling business case.
- Lead organisational change by fostering collaboration, driving cultural shifts, and embedding engagement as a long-term capability.
- Connect engagement to outcomes by aligning frameworks with KPIs, decision-making, and continuous improvement.
- Overcome institutional barriers and lead from any level, even without formal authority.
What our engaged students are saying
Experienced practitioners choose Engagement Institute training
As the peak body for community and stakeholder engagement in Australasia, the Engagement Institute ensures our training is practical, relevant, and industry leading.
- Hands-on learning with real-world case studies
- Inclusive training blending theory and practical knowledge
- Experienced trainers who are also seasoned practitioners
- Recognised as the engagement standard across Australia and New Zealand
- Contextualised training materials for local relevance
- Flexible learning pathways and pacing
- Invaluable resources, including a training manual and templates
