Strategic engagement capability for health teams
Strengthen organisational capability, reduce engagement risk and build consistent engagement practice across your team with customised in-house training designed for complex health environments.
Our in-house training brings Engagement Institute programs directly to your organisation — customised for your unique challenges, pressures and expectations.
Why Engagement Capability Matters in Health
Health organisations operate in complex stakeholder environments where engagement must be consistent, transparent and aligned with governance expectations. Decisions are rarely simple — they involve multidisciplinary teams, regulatory oversight and strong public interest.
Our In-house training enables your team to learn together and apply proven engagement frameworks directly to your health projects and priorities, building shared capability across departments.
Engagement is increasingly recognised as a governance responsibility. Boards and executives are expected to demonstrate transparent consultation processes, inclusive participation, clear evidence of stakeholder input and proactive risk management during reform and system change.
Building engagement capability across your organisation strengthens both practice and governance — supporting decisions that are inclusive, defensible and aligned with the values and responsibilities of modern health services.
Request a Customised Proposal
Want to see what training and costs could look like for your team or organisation? For a no obligation customised training proposal, contact our team.
Why choose our in-house training programs?
Customised content
Examples, discussions and scenarios are shaped around the realities of health systems — from service redesign and digital transformation to reform programs, infrastructure planning and complex stakeholder environments.
You choose the delivery method
Choose an interactive virtual classroom or in-person training at your location, across both Australia and New Zealand.
Expert practitioners
Our trainers are experienced engagement practitioners who understand the governance, policy and stakeholder environments that health teams operate within.
Gold standard
Every completed course counts towards the Certificate of Engagement, Australasia’s benchmark for engagement professionals.
Cost-effective capability building
Develop engagement capability across your team while reducing operational and engagement risk. In-house delivery ensures training is aligned with your organisational priorities and applied to real projects.
Easy to organise, ready to deliver
Just gather 10+ participants, pick a time and place, and we’ll take care of everything—from planning to delivery.
In-House Training Prospectus
Courses to strengthen your health team
All our training modules — including Certificate of Engagement courses — can be delivered in-house and tailored to the realities of health service environments, reform initiatives and complex stakeholder landscapes.
Suitable for teams at any skill level, from those developing foundational engagement capability through to experienced practitioners working across complex health programs.
For the team building foundational skills - start here.
For the team with 2+ years' experience looking to refine their approach
Teams that benefit from our in-house training
Engagement and consultation professionals working across hospitals, public health organisations or reform programs who want to strengthen engagement capability and confidence.
Program managers and project leads responsible for service redesign, infrastructure planning or system reform who want to lead structured and effective engagement processes.
Consultancies and advisory teams working with health organisations seeking to broaden their engagement capability and deliver practical, defensible engagement strategies.
Communications, strategy and policy professionals who want to align engagement planning with governance expectations and stakeholder communication.
Community health organisations and advocacy groups aiming to build stronger relationships with communities through meaningful and inclusive engagement.
Meet our trainers
Organising your training is as easy as 1, 2, 3
Step through the booking and delivery process below:
1
You organise 10* or more team members (maximum of 20 for virtual training, or 25 for face-to-face training) to undertake the training.
2
We’ll help you find the perfect trainer for your needs. Once a date is set, we’ll connect you with them to discuss your goals and desired outcomes for the training.
3A: In-person delivery
For face-to-face training, you provide a suitable venue and catering for the day, and we will deliver the course materials.
3B: Virtual delivery
We will provide your team with access to EngageEd, our Learning Management System, where they can find their course materials and Zoom meeting details.
That’s it! Let our capable team do the rest.
We’ve helped thousands of teams, just like yours
Why learn with the Engagement Institute?
As the peak body for community and stakeholder engagement in Australasia, the Engagement Institute delivers training that is practical, relevant and designed for complex public-facing environments such as health.
- Hands-on learning grounded in real-world case studies
- Inclusive training blending proven frameworks with practical application
- Experienced trainers who are also seasoned practitioners
- Recognised as the engagement standard across Australia and New Zealand
- Training materials customised to your service environment
- Flexible learning pathways and pacing
- Invaluable resources, including a training manual and practical templates
Attaining the IAP2A Certificate of Engagement
While each Engagement Institute subject is a powerful standalone course, many professionals train with us to earn their IAP2A Certificate of Engagement.
This nationally recognised certification is the gold standard for engagement practitioners across Australasia, setting the benchmark for excellence in the field.
Be the Benchmark for Better Engagement
