Digital Facilitation Training

IAP2 trainer since 2006
Managing Director, Articulous

Amanda is an energetic and passionate trainer who brings IAP2 training to life through sharing her 20 years’ experience in engagement. Over the years, she been the co-developer of 6 IAP2 Australasian courses. She specialises in complex, controversial or high-profile projects including major infrastructure, master planning and regional planning, organisational transformation, economic development, ICT, community services and health. In practice she has developed industry-leading online engagement projects through to deliberative democracy projects and data analysis.

In the areas of Councils, infrastructure and planning, she has won multiple awards including the 2019 International Project of the Year Award from IAP2, 2019 Australasian IAP2 Project of the Year, and the 2019 IAP2 Community Development Project of the year.

She led Australia’s largest community engagement project – Plan Your Brisbane which received more than 114,000 contributions. And has run on-the-ground projects in Qld, NSW, Victoria, ACT, Christchurch and South Australia.

She is a former journalist and a current ABC radio panellist.

Amanda delivers:

Essentials of Engagement
Apply Engagement Methods
Design and Plan Engagement
Influencing for Engagement
Facing Conflict
Evaluate Engagement
Strategies for Complex Engagement

With more than a 15 years’ experience developing innovative engagement strategies for complex projects, Alice is a highly sought-after facilitator, strategist and a licensed IAP2 Trainer. A qualified urban planner and environmental scientist, Alice has worked in strategic planning, community engagement and consulting roles in Australia and the USA. She has worked on planning, transportation and infrastructure projects, spending and budgeting prioritisation, strategies to reduce houselessness and behaviour change initiatives.

Whether she is among a few participants or hundreds of stakeholders, Alice navigates tension with ease, expertly facilitating complex issues and highly nuanced stakeholder negotiations. Internationally recognised for her commitment to equity and inclusion, Alice is passionate about bringing diverse audiences together, striving for equitable engagement outcomes.

Alice has been a licensed trainer with IAP2 for over a decade, is course developer and co-developer for number of IAP2 training programs. Alice is part of the executive leadership at Articulous.

What qualifications/accreditations do you hold?

Bach. Environmental Planning (Griffith University)
Bach. Environmental Science (Griffith University)
Diploma of Management
Cert. IV Training and Assessment
Crime Prevention through Environmental Design
Arc Facilitation
Twyfords Advanced Facilitation
IAP2 Certificate of Public Participation
IAP2 Australasian Certificate of Engagement
IAP2 Advanced Certificate of Engagement
IAP2 licensed trainer
Emotion, Outrage and Public Participation
Mental Health First Aid
What is your area of specialisation within engagement?

DEI
Local government
Organisational strategy and engagement frameworks
Policy development
Facilitation
Evaluation
Planning and design
Data
What sectors have you worked in?

Local Government
State Government
Planning
Transport
Housing
Houselessness and homelessness
Health
Energy
Behaviour change
Law
Community development
Research
Share your favourite engagement project with us.

Logan Community Vision

The award-winning Logan Community Vision was an inclusive, deliberative, democratic and first of its kind project for Logan City Council. The process empowered the people who live and work in the City of Logan to decide on their vision for the future. The Logan Community Vision is the highest strategic document in the organisation, shaping all strategic and operational decisions for the next ten years.

Background

Articulous partnered with Council to lead a community visioning process to help inform Council’s five-year corporate plan and annual budget. The engagement aimed to ensure the shared vision reflected the values, concerns, needs and aspirations of the Logan community and to place the people of Logan at the heart of Council’s decision-making.

The objectives of the project were to deliver a meaningful and equitable engagement process that was representative of the Logan community. Articulous convened a deliberative panel that was a representative sample of the Logan Community. The panel members were tasked with developing a community vision statement that the City of Logan would be proud of and passionate about. This statement was supported by a range of recommended actions to inform future Council operations. ​

Articulous designed and facilitated various engagement methods with stakeholders and the community, including:

A Focused Conversation series with key community demographic groups such as elderly, CALD leaders, people living with disability, young people and children.
Three community workshops.
Special interest group meetings for community and advocacy groups.
Articulous also reviewed feedback gathered in an online survey and complied detailed summary reports from each engagement session.
A deliberative panel was then independently recruited and randomly selected against a set of criteria as a representative sample of the Logan community. The panel met over a three-week period in March 2021. The job of the deliberative panel was to analyse the findings from the previous engagement and work together to develop a draft community vision statement.

More than 40 members were recruited to represent places (rural and urban residents), gender, age, income, home ownership (owners and renters), ability, Aboriginal and Torres Strait Islanders and race/ethnicity. Each session was designed and facilitated by Articulous.

A community vision statement was drafted by the deliberative panel and presented to Council. The broader community then had one final opportunity for feedback before the Logan Community Vision was finalised

Outcome

Articulous provided Council with The Logan Vision Report following the conclusion of the project.

The final Logan Community Vision: Logan is a thriving, forward-thinking community, building a smart future by embracing innovation, diversity and equality for all. No matter where you’ve come from, you’re welcome in Logan.

The 9 themes of the Logan Community Vision:
1. Youth
2. Innovation and employment
3. Humanity
4. Green lifestyles
5. Climate change
6. Community
7. Diversity
8. Housing
9. Infrastructure

The Logan Community Vision helped inform the development of the Corporate Plan 2021-2026. The Logan Community Vision was awarded Highly Commended in the 2021 IAP2 Core Value Awards for Planning.