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Thought Leadership Series

Fresh thinking. Practical insight. Real-world impact.

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We’re not just part of the conversation — we’re helping shape it.

Through bold ideas grounded in practice, our thought leadership explore the current trends in engagement and what’s next — challenging assumptions, sharing what’s working, and offering new ways forward.

Whether you’re looking to spark internal conversations, shift organisational practice, or simply stay informed, these papers are designed to inspire action and support better outcomes.

Each piece is backed by research, led by experts, and written with clarity — no fluff, no jargon. Just relevant, real-world insight you can put to work.

Time Well Spent: Exploring the Impact of Engagement Timeframes

This thought leadership paper explores how engagement timeframes shape trust, participation and project outcomes. Through policy analysis, practitioner insights and real-world examples, it highlights how strategic, well-timed engagement can reduce risk, strengthen legitimacy and support better decisions and more sustainable outcomes.

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Elevating Engagement Maturity: Strategies and Practical Tips for Organisations

Inside, you’ll find a roadmap for assessing and advancing your organisation’s engagement maturity, real-world examples and tools, and actionable strategies you can apply today to build trust, inclusion and long-term impact.

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Strategic Engagement: Democracy’s Urgent Task

Explore how high-level, goal-focused engagement can be a powerful tool to rebuild trust in democracy – but also how, if poorly understood or misused, it risks becoming performative and politically driven.

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Exploring the Impact of AI on Engagement Practice

This report arises from a desire to understand the benefits, challenges and risks associated with embracing AI in engagement practices.

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Groundbreakers and Transparency Makers: the Role of Engagement in ESG

The question of ESG’s current prominence requires new thinking around the convergence of certain factors: declining trust in government and erosion of democratic practices that buoy legislation concerning ESG, on the one hand, and increased political attention to engagement on the other.

Members only.

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Community Influence in Decision-Making

Much is made of the idea of community engagement as an agent of democracy. Yet, the contribution of community influence in public decision-making processes is not straightforward.

Members only.

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Future Skills for Engagement Practitioners

Future Skills for Engagement Practitioners came about through a desire to investigate more deeply the role and experience of the community engagement practitioner today.

Members only.

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