EngageMark Continues to Gain Ground as Organisations Lift Their Engagement Standards

Engagement capability is stepping into the spotlight across Australia and New Zealand, with more organisations choosing to have their practice independently assessed through EngageMark. One of the most recent additions to the EngageMark Public Register is Transgrid, achieving EngageMark Silver—a result that reflects a broader shift across essential services and infrastructure sectors.

For engagement professionals, this trend matters. Communities are asking for greater openness, regulators are demanding clearer accountability, and organisations are increasingly expected to build trust through consistent, high-quality engagement. EngageMark provides a credible way for organisations to demonstrate that commitment—and for practitioners to show the value of their work inside systems that rely on public confidence.

Transgrid’s certification is just one example of how organisations are investing in structured governance, capability building and continuous improvement. Their Silver status reflects engagement that is planned, supported and embedded across operational areas—an approach that many engagement teams across our region are working hard to champion within their own organisations.

Each new organisation added to the EngageMark Public Register strengthens the picture of engagement maturity across Australasia. It helps communities see which organisations are serious about listening. It gives practitioners a benchmark to advocate for better resourcing and clearer processes. And it signals a sector that is steadily becoming more professional, more transparent and more aligned around what “good engagement” looks like.

With Transgrid now joining the Silver tier, EngageMark continues to help lift engagement practice across Australia and New Zealand—one assessed organisation at a time.