Master the science and art of impactful engagement
Effective engagement isn’t optional—it’s the secret to unlocking trust, success, and lasting outcomes in every project. The IAP2A Certificate of Engagement equips you with the strategic frameworks, skills, and tools to drive meaningful engagement. Recognised as the industry standard, this qualification will not only elevate your expertise but also open doors to new opportunities, propelling your career forward.
The IAP2 Australasia Certificate of Engagement is designed for Australasian practitioners, using local terminology, case studies, and concepts.
Much like a tertiary qualification, it offers:
- Core courses: Mandatory modules to build your foundational skills.
- Electives: Tailor your learning to match your career goals.
- Flexible pacing: Complete it on a schedule that works for you.
- Flexible delivery: Join interactive virtual classrooms or face-to-face sessions.
Why choose the IAP2A Certificate of Engagement?
Master Community Engagement
Equip yourself with the skills to avoid common pitfalls, manage conflict, and ensure projects stay on track—without missteps, delays, or community backlash.
Gain Practical Knowledge
Use what you learn to elevate your work immediately, with proven tactics, tools and frameworks to enhance your approach, strengthen relationships, and drive better project outcomes.
Advance Your Career
Stand out with a qualification that’s recognised as the benchmark for engagement professionals across Australia and New Zealand.
Download the Certificate of Engagement Prospectus
Who is this certificate for?
Newcomers to Engagement
Those who are just starting their journey in community and stakeholder engagement.
Experienced Practitioners
Seasoned professionals looking to sharpen their personal skillset, adopt best practices, and showcase their expertise with a formal certificate recognised as the industry benchmark in Australasia.
Professionals Leading or Working Closely with Engagement Teams
Professionals involved in engagement roles or working closely with engagement teams, seeking to deepen their understanding and refine their approach with insights from industry experts.
Learning Outcomes
- Master proven engagement practices: Learn the essential principles and tactics that drive successful, impactful community engagement.
- Navigate ethical complexity with confidence: Gain the skills to apply the IAP2 Core Values, Code of Ethics, and Diversity, Equity, and Inclusion principles.
- Clarify roles in the engagement process: Understand who should lead and act at each stage of engagement.
- Plan, design, and implement with purpose: Use the IAP2A Practice Framework to structure your engagement from start to finish, giving you a clear roadmap to avoid missteps, costly delays, and project confusion.
- Master a toolbox of engagement methods: Gain a diverse range of tools, templates and techniques that can be tailored to your audience and desired outcomes.
Earning your IAP2A Certificate of Engagement
Flexible pathways to choose from
Getting the certificate is simple! Each course that contributes to your certificate is assigned a specific number of points. You need to accumulate 30 points to earn your certificate. Follow these steps to attain your certificate!
Step One: Start with the Essentials
Complete the Essentials of Engagement course. This is your foundational course and a prerequisite for all other courses. It’s the first step in building your engagement skills before moving forward.
Step Two: Choose your Pathway
After completing the Essentials of Engagement course, you have two options to complete your certificate:
Option 1: The Core Pathway
You complete all three core courses:
Option 2: The Core and Electives Path
You complete:
One of the following:
Up to two electives (6 points each), to total 30 points
Step Three: Earn your Certificate
Once you’ve completed all required courses and accumulated your 30 points, you will be awarded the IAP2A Certificate of Engagement.
Hear from our engaged students!
What our students are saying!
Why learn with the Engagement Institute?
As the leading authority for community and stakeholder engagement in Australasia, the Engagement Institute ensures our training is practical, relevant, and industry leading.
- Hands-on learning with real-world case studies
- Inclusive training blending theory and practical knowledge
- Experienced trainers who are also seasoned practitioners
- Recognised as the engagement standard across Australia and New Zealand
- Contextualised training materials for local relevance
- Flexible learning pathways and pacing
- Invaluable resources, including a course manual and templates
Flexibility to study your way
Complete your training in a way that works for you with join via:
Virtual
Attend live, interactive classrooms with expert trainers—no passive webinars here!
In-person
Hands-on learning in easy to access locations across Sydney, Melbourne, Brisbane, and Perth.
Onsite
Customised programs tailored to your organisation’s needs and delivered at your location.
