Unlock your potential as a master facilitator
Want to lead effective, confident, and inclusive engagement sessions? The Facilitate Engagement course equips you with the strategies and skills to plan and facilitate impactful meetings—whether in-person, online, or hybrid.
Take it as a standalone course to enhance your skillset or as an elective toward the Certificate of Engagement, a nationally recognised certificate.
prerequisite
You must complete the Essentials of Engagement before enrolling in this course.
Upcoming Course Dates
Benefits of Facilitate Engagement
Boost your confidence
Learn strategies that make you a magnetic, respected facilitator.
Expand your toolkit
Master tools, strategies and facilitation techniques to lead successful meetings with individuals and groups.
Grow your network
Learn with like-minded practitioners, sharing experiences and tips for successful facilitation.
learning outcomes
By the end of this interactive course, you will:
- Understand what makes engagement facilitation effective, including within cultural and DEI contexts.
- Develop confidence in responding to diverse group dynamics.
- Build a strong facilitation toolkit for multi-modal delivery (face-to-face, virtual, hybrid).
- Learn proven techniques to keep discussions productive and inclusive.
- Develop your own unique facilitation approach.
- Understand how to create safe, productive spaces for meaningful dialogue.
- Know how to build rapport, facilitate conversation and respond appropriately.
- Be able to apply key engagement facilitation strategies and techniques in planned and unexpected scenarios.
Who is this course for?
If you plan and facilitate meetings, workshops, or engagement processes, this course is designed for you. It’s ideal for:
New engagement professionals
Responsible for running engagement events and processes.
Engagement practitioners with 2+ years of experience
Looking to refine their facilitation approach.
Leaders and change makers
Looking run more impactful meetings and deliver inclusive, impactful communication.
Hear from our trainers
We’ve helped thousands of engagement professionals
The bigger picture: Attaining your Certificate of Engagement
While Facilitate Engagement is a powerful standalone course, many professionals take it as an elective toward their IAP2A Certificate of Engagement.
This certificate is the gold standard for engagement practitioners across Australasia, setting the benchmark for excellence in the field.
Why learn with the Engagement Institute?
As the peak body for community and stakeholder engagement in Australasia, the Engagement Institute ensures our training is practical, relevant, and industry leading.
- Hands-on learning with real-world case studies
- Inclusive training blending theory and practical knowledge
- Experienced trainers who are also seasoned practitioners
- Recognised as the engagement standard across Australia and New Zealand
- Contextualised training materials for local relevance
- Flexible learning pathways and pacing
- Invaluable resources, including a training manual and templates
