Well Done International Pty Ltd
About
Well Done is an Australian owned and managed contact centre specialist company. We support many public and private sector corporate clients and have developed systems and agent training to manage change in community engagement enquiry lines.
Our services can help in several ways:
- Being able to roll with the rapid announcement of projects and provide 1800 numbers fast.
- Having a 24x7x365 community line with us allows engagement teams to manage their availability. Procedures can vary by time (BH/AH) and we can filter for urgency.
- The service can evolve with the scale of projects from planning through to large scale implementation. Client Services manage change in services liaising with you or working with multiple teams and projects.
- Service transparency with audit trails and call recording.
- Other services are available to support general operations include GPS and welfare monitoring and incident lines.
Industry
- Communications
- Professional Services